About us
NOLUXA is a distributor specialising in mid-to-high-end bathroom equipment: taps, shower columns, shower screens, furniture, mirrors and accessories. We operate as official IMEX and GME distributors, two Spanish manufacturers with their own production facilities, extensive catalogues and warranty support.
Our work is built on technical knowledge of both the products and the distribution channel. We select each item according to objective criteria — solid brass, PVD coatings, ceramic cartridges and toughened safety glass — and apply the same approach to the advice we offer before every purchase.
We work with a direct-from-factory distribution model that allows us to maintain an extensive catalogue, short delivery times and competitive prices without compromising product quality or service.
Our mission is to take the uncertainty out of renovating a bathroom: genuine products, technical advice before purchase and responsive after-sales support. This is the commitment we make to every customer, whether a private individual or a trade professional.
How we work
A structured process, from the catalogue to delivery, designed to get you the right product within the agreed timeframe. These are the four pillars of our work.
We select each item for its finish and durability
We advise you before purchase to answer your questions
We ship the product from the supplier's factory
Our team handles any questions, spare parts or warranty enquiries
Our logistics
We work with carriers specialising in large and fragile items. Here is what happens after you confirm your order.
Order preparation
Each order is prepared at the manufacturer's warehouse in the product's original packaging.
Protection
Shower screens, mirrors and furniture are shipped with reinforced packaging and corner protection.
Order tracking
You receive a tracking number as soon as your order is dispatched, and you can check it from your account.
Scheduled delivery
For large orders, the carrier will contact you to agree on a delivery day and time slot.
Frequently asked questions
Is NOLUXA an official distributor?
Is NOLUXA an official distributor?
Yes. We are official IMEX and GME distributors. Every product we sell is genuine and comes directly from the manufacturer, with its warranty and spare parts support.
What makes NOLUXA different from other online bathroom shops?
What makes NOLUXA different from other online bathroom shops?
Two things: a carefully selected catalogue rather than a multi-brand marketplace, and direct-from-factory logistics without intermediate warehouses. We sell fewer items, but we know them all.
What warranty do the products have?
What warranty do the products have?
A 5-year warranty. Keep your invoice, as it is the document that proves the purchase date.
Who is NOLUXA for?
Who is NOLUXA for?
Private customers renovating their bathrooms and trade professionals: plumbers, renovation specialists, interior design studios and distributors.
Where do you ship?
Where do you ship?
We ship throughout mainland Spain, the Balearic Islands and Europe. For the Canary Islands, Ceuta and Melilla, please contact us before ordering.
Can I get advice before buying?
Can I get advice before buying?
Yes, and we recommend it. Email us at info@noluxa.com or call +34 654 350 658 with your bathroom measurements, and we will help you choose.
What payment methods do you accept?
What payment methods do you accept?
Card, PayPal, Apple Pay, Google Pay and Shop Pay. All payments are processed securely and we do not store your card details.
What happens if I have a problem with my order?
What happens if I have a problem with my order?
Email us at info@noluxa.com with your order reference in the subject line. We handle issues, exchanges and returns by email so that every step is recorded.
Do you work with trade professionals?
Do you work with trade professionals?
Yes. We have a distributor portal with volume pricing for plumbers, renovation specialists and renovation companies. Write to us and we will register you.
